FAQs

1. Is NicsBay a registered company?

Yes, NicsBay is a registered enterprise with the name NICS BUSINESS N COMPUTER SOLUTIONS as Appeared on our business certificates in Ghana & Spreading our wings across other countries, In short, we are also going to be registered in many countries across the world.



2. Can I shop here with a VISA / MASTER CARD?

Currently NO, but Yes you can very soon as we are working on our card payment system which includes buying with your VISA / MASTER CARD and also applying for our branded Cards which you could even load funds with Bitcoin and other CryptoCurrencies and spend almost anywhere in the world as long as there is an ATM available!

3. How do I use Mobile Money to buy items in Ghana?

For Ghanaians who want to use Mobile Money to shop, choose the Mobile money option after selecting your Payment method. Select the network you want to pay with, follow the mobile money options on your phone and add transaction details after submitting your payments


4. How long will it take for my transaction to be processed?

Your transaction will be processed within 1 - 3 hrs max,  from the time you successfully submitted your order. You can reach us should there by any delays but then make sure it is after your first 1 - 3 hour period

5. What email address is recommended to Signup on your platform?

It is required of you to use any valid email account, for eg Gmail or Yahoo or Microsoft to register on our website. Please make sure your email is correct else you wont be able to receive any verification mail to activate your account. 

6. Can my account be Blocked? or Why is my account blocked?

If you are found doing fake transactions a number of times, your account will be permanently blocked. Make sure you do one transaction at a time.

7. What is Bitcoin?

Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet.

8. How does one acquire bitcoins?

  • As payment for goods or services.
  • By purchasing bitcoins at our Bitcoin exchange.
  • Exchange bitcoins with Someone near you, Peer to Peer


9. How can I reach you whenever I have an issue with my accounts or orders?

Feel free to get in touch with us via our email Help@nicsbay.net or use the support module when you're logged into your account. For general inquiries you can reach us on 0240275139 / 0540446922 / 0244506564 For Direct office Help/Assistance you can also reach us at +233 (0) 55069 7850

10. Do you have any Social Media pages i can follow or join?

Yes Follow us on Twitter, Facebook, and Instagram!

Do not Miss any of our updates, stay in touch with us !

11. Is your eShop a reliable place to shop online?

Yes, You can comfortably use our eShop to buy almost anything available, we would deliver it to you, we are working on expanding it to become one of the hottest market place across Africa where sellers meet buyers and simply pay with Bitcoin, Mobile Money or any bank options available. Currently we deliver all around Ghana and Nigeria, feel free to shop !

12. How to I fetch my transaction ID on blockchain & other wallets?

Kindly learn how to do that HERE